Privacy Policy

CIM Online operates cimonline.ca, an editorial website that researches and compares online casinos available to Canadian players.

Our content covers subjects such as casino licensing, provincial availability, payout speeds, Interac and cryptocurrency payments, bonuses, wagering requirements, games, and responsible gambling tools. We may earn commissions when readers use certain affiliate links, but we do not operate casinos, accept wagers, process deposits, or provide gambling accounts.

This Privacy Policy explains what information we may collect when you visit our website, why we use it, and what choices you have.

Information We Collect

Information you provide

You do not need to create an account or provide personal information to read CIM Online.

If you contact us by email or through our contact form, we may receive:

• Your name, if you choose to provide it
• Your email address
• The subject and contents of your message
• Any other information you voluntarily include

Please do not send us casino passwords, payment card details, banking information, identification documents, or other sensitive information. We do not need this information to answer questions about our content.

Browsing and device information

When you visit the website, our systems and service providers may automatically receive limited technical information, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Approximate location derived from an IP address
• Pages viewed and time spent on them
• Referring and exit pages
• Date and time of visits
• Cookie or similar identifiers
• Links clicked, including outbound affiliate links

We do not intentionally collect sensitive personal information such as financial account credentials, government identification numbers, precise geolocation, health information, or biometric data.

How We Use Information

We may use collected information to:

• Operate, maintain, and secure cimonline.ca
• Respond to questions, corrections, and feedback
• Understand which guides and comparisons readers find useful
• Improve the clarity, accuracy, and performance of our content
• Detect spam, malicious activity, and technical problems
• Measure visits and general website performance
• Record outbound affiliate referrals
• Measure advertising or affiliate campaign performance
• Meet legal, regulatory, or security obligations

We do not use information submitted through our contact form to create gambling accounts or make decisions about a visitor’s eligibility for casino services.

Cookies and Similar Technologies

Cookies are small data files stored by your browser. We and our service providers may use cookies, pixels, scripts, and similar technologies for website functionality, analytics, advertising measurement, security, and affiliate attribution.

Affiliate links may contain parameters such as campaign identifiers, click IDs, or referral codes. When you follow one of these links, the casino or affiliate network may use that information to determine that the visit originated from CIM Online. This allows us to receive a commission if a qualifying action occurs.

You can delete or block cookies through your browser settings. Blocking some cookies may affect website functionality or prevent privacy preferences from being remembered.

Where a consent or privacy-management tool is available on the site, you can also use it to adjust non-essential cookie choices.

Analytics, Advertising, and Affiliate Links

We may use service providers that help us measure traffic, maintain the website, display or measure advertising, and track affiliate referrals. These providers may process limited browsing and device information on our behalf or under their own privacy policies.

We do not invent or hide the commercial nature of affiliate relationships. If you click an affiliate link and register or complete a qualifying action, we may receive compensation. This generally does not increase the cost to you.

Casino operators and affiliate networks control their own websites and data practices. Once you leave CIM Online, their privacy policies apply.

When We Share Information

We may disclose limited information to:

• Hosting, security, analytics, and technical service providers
• Advertising and affiliate measurement partners
• Professional advisers where reasonably necessary
• Government authorities or other parties when required by law
• A successor organization in connection with a merger, acquisition, or transfer of website assets

We do not sell personal information for money. Some analytics, advertising, or affiliate measurement activities may be treated as “sharing” or targeted advertising under certain privacy laws.

We require service providers to handle information only for appropriate business purposes, subject to their agreements and applicable law.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Ask whether we hold personal information about you
• Request access to that information
• Ask us to correct inaccurate information
• Request deletion, subject to legal exceptions
• Withdraw consent where processing relies on consent
• Object to or limit certain uses
• Request information about relevant service providers
• Complain to an appropriate privacy regulator

Canadian privacy rights may arise under the Personal Information Protection and Electronic Documents Act and applicable provincial laws, including privacy legislation in British Columbia, Alberta, and Quebec.

To submit a request, email [email protected] with “Privacy Request” in the subject line. Explain the request and identify the email address or interaction concerned. We may ask for limited information to verify that the request relates to you.

If you are dissatisfied with our response, reply with “Privacy Appeal” in the subject line. You may also contact the Office of the Privacy Commissioner of Canada or the appropriate provincial privacy authority.

Global Privacy Control and Tracking Preferences

Where technically feasible and legally required, we recognize browser-based privacy signals such as Global Privacy Control as a request to opt out of applicable data sharing or targeted advertising.

Because browser “Do Not Track” signals are not interpreted consistently across the internet, our response to those signals may vary. You can still manage cookies through your browser or contact us directly.

Data Retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Typical retention periods may include:

• Contact correspondence: up to 24 months after the matter is resolved
• Analytics information: up to 24 months
• Security and server logs: up to 12 months
• Affiliate attribution records: as required for reporting, fraud prevention, and accounting

We may retain information longer where required by law, needed to resolve a dispute, or necessary to protect the website.

Data Security

We use reasonable safeguards appropriate to the limited information we process. These may include HTTPS encryption, restricted administrative access, software updates, backups, and anti-abuse controls.

No website or transmission method can guarantee perfect security. If you believe information connected with CIM Online may have been compromised, contact us at [email protected].

International Processing

Some hosting, analytics, technical, or affiliate providers may process information outside your province or outside Canada. Information processed in another jurisdiction may be accessible to authorities under that jurisdiction’s laws.

We select service providers based on practical business and security considerations and seek appropriate protections where required.

Children and Legal Gambling Age

CIM Online is intended for adults who have reached the legal gambling age in their province or territory. In most Canadian provinces, the minimum age is 19, while it is 18 in Alberta, Manitoba, and Quebec.

Our website is not directed to children or minors. Minors should not use gambling services or submit personal information through this website. If you believe a minor has submitted information to us, contact us so we can review and delete it where appropriate.

Third-Party Websites

Our pages link to online casinos, regulators, support services, and other third-party websites. CIM Online does not control their security, cookies, or privacy practices.

Before providing personal or financial information to another website, confirm that you are visiting the correct domain and read that website’s privacy policy.

Changes to This Policy

We may update this Privacy Policy as our website, service providers, or legal obligations change. The current version will be posted on this page with a revised “Last updated” date.

Contact Us

For privacy questions or requests, contact:

CIM Online
Website: https://cimonline.ca/
Email: [email protected]

This Privacy Policy provides general information about our data practices and is not legal advice.